Operations & Sales Support Executive
Industry : Manufacturer and Exporter of marine & agriculture industry
Location : Andheri ( E ) Mumbai
Working hours : 9 AM to 6 PM ( 6 days working )
Experience : 2 to 5 Years
Key Responsibilities
Import & Logistics Coordination
• Coordinate with international suppliers, freight forwarders, CHA, and transport partners.
• Track shipments, customs clearance status, ETD/ETA, and delivery timelines.
• Handle and verify import documents such as invoice, packing list, BL/AWB, COO, and test certificates.
• Maintain complete shipment files and documentation records.
Order Processing & Dispatch Management
• Process customer orders accurately and on time.
• Coordinate with warehouse and transporters for dispatch scheduling and deliveries.
• Support invoicing, e-way bills, delivery challans, and sample dispatches.
• Track pending orders, open dispatches, and proof of delivery.
Sales Support & Customer Coordination
• Support founders with smooth execution of customer orders and commercial follow-ups.
• Share dispatch updates, documentation, and order status with customers.
• Maintain order tracking sheets, quotations support, and proforma invoice coordination.
Inventory & MIS Reporting
• Maintain updated stock records and coordinate inward/outward entries with warehouse partners.
• Track batch-wise stock, shortages, urgent replenishment requirements, and stock reconciliation.
• Prepare daily, weekly, and monthly MIS reports covering orders, stock, dispatches, and pending actions