Location - Andheri West
Shift - 10:00am to 06:00pm
Working Days - 6 (All Sat half day, sun off)
Responsibilities -
· Supervise and co-ordinate duties assigned to sales team and monitor performance to ensure quality service.
· Negotiate freight rate with forwarders, vendors and handle costs.
· Address and resolve customer queries via phone, email and fax and provide excellent customer service.
· Manage database for customer orders, invoices, accounts receivables and export payments.
· Export documents to be prepared /supervised as per contractual terms of customer. To make pre and post shipment documents using Sky Export Software.
· Oversee shipping activities i.e Logistics- planning for vessel, booking of container etc. and ensure customer order fulfillment
· Track shipments and inform any issues/discrepancies affecting shipment to Supervisor.
· Co-ordinate with Customs House Agent (CHA) and Freight Forwarder to ensure timely delivery of shipments.
· Liaise with Spice Board and other government bodies to ensure compliance with international trade regulations and export laws.
· Collation of data – Invoice, Shipping bill & BRC’s in excel sheet and also submit physical copies.
· Offering prices & to customers as well as present and tabulate trade data statistics for analysis.
Requisites -
· Supervise and co-ordinate duties assigned to sales team and monitor performance to ensure quality service.
· Negotiate freight rate with forwarders, vendors and handle costs.
· Address and resolve customer queries via phone, email and fax and provide excellent customer service.
· Manage database for customer orders, invoices, accounts receivables and export payments.
· Export documents to be prepared /supervised as per contractual terms of customer. To make pre and post shipment documents using Sky Export Software.
· Oversee shipping activities i.e Logistics- planning for vessel, booking of container etc. and ensure customer order fulfillment
· Track shipments and inform any issues/discrepancies affecting shipment to Supervisor.
· Co-ordinate with Customs House Agent (CHA) and Freight Forwarder to ensure timely delivery of shipments.
· Liaise with Spice Board and other government bodies to ensure compliance with international trade regulations and export laws.
· Collation of data – Invoice, Shipping bill & BRC’s in excel sheet and also submit physical copies.
· Offering prices & to customers as well as present and tabulate trade data statistics for analysis.