Logistics Hub Supervisor

EV Hub Executive – Rules, Responsibilities & Type of Working

Job Title

Electric Vehicle (EV) Hub Executive

Type of Working

Manage daily hub operations.

Handle rider onboarding and vehicle handover.

Coordinate vehicle servicing and repairs.

Monitor battery swapping and charging operations.

Track vehicle availability and deployment.

Maintain records in Excel/app/software.

Communicate with riders through calls and WhatsApp.

Coordinate with mechanics and operations team.

Resolve rider issues and escalate when required.

Key Responsibilities

Ensure all EVs are clean, charged, and ready for deployment.

Verify rider documents before vehicle handover.

Maintain vehicle check-in/check-out records.

Schedule and monitor vehicle servicing.

Handle battery inventory and swapping records.

Collect rent/security payments (if applicable).

Follow up with riders for pending payments.

Maintain hub cleanliness and safety.

Prepare daily reports (deployments, returns, service status, collections).

Report accidents, damages, or theft immediately.

Rules

Report to work on time and follow duty timings.

Wear company ID card/uniform (if provided).

Maintain professional behavior with riders and colleagues.

Never hand over a vehicle without proper verification.

Follow all company SOPs and safety guidelines.

Keep accurate records of vehicles, batteries, and riders.

Do not misuse company assets or share confidential information.

Report any vehicle damage or operational issue immediately.

Ensure all riders follow company policies before deployment.

Keep the hub organized and secure at all times.

Required Skills

Good communication skills.

Basic computer knowledge (Excel, Google Sheets).

Problem-solving ability.

Time management.

Record-keeping and documentation.

Customer service skills.

Teamwork and coordination.

Daily Duties

Open the hub and inspect vehicles.

Deploy vehicles to riders.

Monitor battery availability.

Coordinate servicing and repairs.

Handle rider queries and complaints.

Update daily operational reports.

Close the hub after verifying all records and vehicles.

These responsibilities are suitable for an EV rental hub such as Go Electra, where the executive manages rider support, vehicle deployment, service coordination, and daily hub operations.

• It is a Full Time Warehouse / Logistics job for candidates with 6 months - 2 years of experience.