Profile: Hub Incharge
Job Location: Tumkur (Karnataka)
Salary range: 22k to 30k CTC per month (depend on experience)
Key Responsibilities:
• Hub Operations Management:
Manage day-to-day operations of the delivery Hub including shipment receiving, sorting, loading, and unloading processes.
• Team Hiring & Management:
Hire, train, and retain Delivery Associates (DAs) and Hub execution team as per volume requirement and ensure workforce availability.
• Delivery Performance:
Monitor and ensure achievement of targeted delivery ratio (e.g., EDD %), return-to-origin (RTO) control, and daily delivery completion.
• SOP adherence:
Ensure all operations are aligned to meet or exceed client scorecard parameters (e.g., Amazon, Flipkart, Meesho standards). Maintain adherence to SOPs, shipment handling guidelines, including security, hygiene,
• Cash-on-Delivery (COD) Compliance:
Ensure accurate COD collection, reconciliation, daily deposits, and adherence to financial SOPs.
• Asset & Facility Management:
Ensure upkeep of, manage delivery, and maintain secure handling of shipments and company property, Hub infrastructure, assets and record keeping.
Qualification:
• Experience of working with clients like Amazon, Flipkart, Meesho preferred
• Min 1 year of logistics Hub operations (last-mile-delivery) experience expected.
• Fluency in regional language is must
• Local candidates to be preferred