Hub Incharge is responsible for overseeing all aspects of a delivery hub's daily operations, including receiving, storing, and dispatching goods. They ensure efficient operations, adhere to company policies, and manage the hub team. Key duties involve monitoring stock levels, managing inventory, and potentially handling customer complaints.
Key Responsibilities:
Overall Operations: Oversee all aspects of the hub's daily operations, ensuring smooth functioning and compliance with company standards.
Inventory Management: Monitor incoming and outgoing stock, track stock levels, and conduct periodic stock takes.
Record Keeping: Maintain accurate records of all stock movements, deliveries, and prepare reports.
Team Management: Train and mentor team members, including those involved in receiving, restocking, and documentation.
Customer Complaints: Handle customer complaints related to deliveries and other issues.
Loss Prevention: Manage and report on shrinkage, dumps, damages, and expirations