Receive and coordinate client transportation requirements.
Assess cargo details and arrange the appropriate vehicle.
Coordinate own fleet and outsourced/market vehicles.
Share vehicle and driver details with clients and confirm pickup.
Track vehicles and follow up with drivers until delivery.
Keep clients updated on delivery status and resolve delays/breakdowns promptly.
Collect and verify POD/E-way Bills after delivery.
Coordinate with the billing team for accurate invoicing and submission of supporting documents.
Maintain proper trip records and documentation throughout the process.