Manage on-ground delivery partner fleet for seamless operations and minimal delivery TAT.
Plan supply and hire Delivery Partners.
Oversee onboarding, training, and incentive model explanations.
Ensure smooth operations and on-time, reliable deliveries.
Implement key initiatives to scale operations.
Address fleet concerns, gather feedback, and provide solutions.
Focus on rider retention and hiring to maintain a stable fleet.
Handle dispute resolution and conduct on-ground store audits.