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Responsibilities:
Market Research: Conduct market research to identify potential export opportunities, analyze market trends, and gather information on competitors and target markets.
Communication: Correspond with international clients, freight forwarders, and other stakeholders to coordinate shipments, resolve inquiries, and provide exceptional customer service.
Documentation Preparation: Assist in preparing and organizing export documentation, including invoices, packing lists, certificates of origin, and shipping documents.
Compliance Support: Learn and adhere to export regulations and compliance requirements, ensuring all shipments comply with international trade laws and regulations.
Logistics Coordination: Assist in coordinating the logistics of export shipments, including booking freight, arranging transportation, and tracking shipments to ensure timely delivery.
Data Entry and Record Keeping: Maintain accurate records of export transactions, input data into relevant systems, and generate reports as needed.
Support Export Team: Provide administrative support to the export team as needed, including filing documents, organizing files, and completing miscellaneous tasks to ensure smooth departmental operations.
Learning and Development: Actively participate in training sessions and educational opportunities to enhance understanding of export processes, international trade, and related topics.
Process Improvement: Identify opportunities for process improvement within the export department, offering suggestions for enhancing efficiency and effectiveness.