E-Commerce Warehouse Executive

Job Summary

Syvo Digital Pvt Ltd is looking for a detail-oriented and proactive Executive for the Returns & Complaints (RC) Department. The incumbent will be responsible for maintaining accurate and timely return data, managing the return process efficiently, resolving escalations, and maintaining detailed records via Case Log and email communications.

Key Responsibilities(KRAs)

• Accurately update and maintain daily return data within internal systems.

• Generate and track records of returns processed, including turnaround times and resolution outcomes.

• Address queries and manage escalations related to returns and complaints within defined SLAs.

• Document all return activities through Case Log and maintain formal communication via email.

• Collaborate with warehouse, logistics, and customer service teams for timely resolution of return cases.

• Ensure compliance with SOPs and internal return policy guidelines.

• Compile and distribute MIS reports related to returns on a daily and weekly basis.

• Identify patterns in returns and suggest process improvements for increased efficiency. Required Skills

• Proficiency in Microsoft Excel, particularly Pivot Tables.

• Familiarity with case management or return tracking tools.

• Strong coordination and issue resolution skills.

• Clear and professional written communication, especially via email.

• High attention to detail and ability to manage workload under pressure.

• Understanding of warehouse operations, return logistics, and inventory systems.

Required Skills

• Proficiency in Microsoft Excel, particularly Pivot Tables.

• Familiarity with case management or return tracking tools.

• Strong coordination and issue resolution skills.

• Clear and professional written communication, especially via email.

• It is a Full Time Warehouse / Logistics job for candidates with 1 - 3 years of experience.

More about this E-Commerce Warehouse Executive job

1. What is the eligibility criteria to apply for this E-Commerce Warehouse Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this E-Commerce Warehouse Executive job?
   Ans: This E-Commerce Warehouse Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this E-Commerce Warehouse Executive job?
   Ans: No, there is no fee applicable for applying this E-Commerce Warehouse Executive job and during the employment with the company, i.e., Syvo Digital Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this E-Commerce Warehouse Executive role?
   Ans: There is an immediate opening of 1 E-Commerce Warehouse Executive at Syvo Digital Private Limited
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Warehouse / Logistics job.
8. What are the timings of this E-Commerce Warehouse Executive job?
   Ans: This E-Commerce Warehouse Executive job has Day Shift.