We are looking for a reliable and organized Dispatcher to manage day-to-day logistics operations. This person will be responsible for arranging vehicles for dispatch, coordinating with laborers for loading/unloading, and tracking the entire dispatch-to-delivery cycle. The role requires someone who can stay on top of fast-moving orders, coordinate efficiently with transporters and warehouse staff, and ensure timely and error-free deliveries.
Vehicle Coordination:
Arrange and schedule transport vehicles for daily dispatches.
Coordinate with transporters to ensure timely availability of vehicles.
Negotiate and confirm freight charges when required.
Labour Management:
Arrange skilled/unskilled labor for loading and unloading of goods.
Ensure safe handling of material during loading/unloading.
Maintain a list of on-call labor resources.
Dispatch Oversight:
Prepare and verify dispatch documents (delivery challans, invoices, packing lists, etc.).
Ensure proper packing, labeling, and documentation before loading.
Supervise loading to avoid damage and mismatch.
Delivery Tracking:
Keep real-time records of dispatched orders and delivery status.
Follow up with drivers and transporters to ensure timely deliveries.
Communicate updates or delays to sales and customer service teams.
Record Keeping:
Maintain daily logs of all dispatches, vehicle details, driver contacts, delivery confirmations.
Track and report delays, damages, or delivery exceptions.
File PODs (Proof of Delivery) and update system or records accordingly.
Proven experience in logistics, dispatch, warehouse, or transport coordination.
Strong communication and negotiation skills.
Basic knowledge of transport regulations and safety practices.
Proficiency in using WhatsApp, Excel, or dispatch tracking systems (ERP Next experience is a plus).
Ability to multitask and handle pressure in a fast-paced environment.
10th/12th pass or Graduate in any discipline.
Familiarity with transport operations for plywood, doors, or hardware industries is a bonus.
Local area knowledge of Bhubaneswar/Chandaka Industrial Estate preferred.
Reporting To: Operations Manager / Business Owner