Dispatcher

1. Order Processing

• Oversee the processing of customer orders and ensure accurate dispatches.

• Ensure timely coordination with the sales team to confirm orders before dispatch.

2. Shipping Coordination

• Coordinate with logistics providers and shipping companies to ensure timely deliveries.

• Select the appropriate shipping method based on customer requirements and cost-efficiency.

3. Inventory Management

• Monitor stock levels to ensure product availability for dispatch.

• Track inventory movement, ensuring accurate reporting and minimal stockouts.

4. Dispatch Planning

• Plan and schedule daily dispatch activities, ensuring optimal use of resources.

• Prioritize urgent orders and coordinate with the warehouse team for efficient packing.

5. Staff Supervision

• Manage and lead a team of dispatch workers, ensuring adherence to safety and quality standards.

• Provide training and guidance to staff on dispatch processes and system usage.

6. Documentation and Compliance

• Ensure that all dispatch documents (invoices, packing lists, shipping labels) are complete and accurate.

• Ensure compliance with relevant regulations, including customs and export requirements (if applicable).

7. Order Tracking and Delivery Updates

• Monitor the status of dispatches and provide customers with tracking information.

• Handle any delays or issues in the dispatch process and communicate with customers as needed.

8. Quality Control

• Ensure that products are properly packed, labeled, and prepared for safe transportation.

• Perform quality checks to ensure the correct items are being dispatched in good condition.

9. Returns and Exchanges

• Oversee the return and exchange process for products that need to be sent back or replaced.

• Manage the proper documentation and coordination for reverse logistics.

10. Performance Monitoring

• Track dispatch performance metrics (e.g., on-time delivery, damage rate) and report findings to senior management.

• Implement improvements to optimize dispatch processes and reduce delays.

11. Coordination with Other Departments

• Work closely with the procurement, warehouse, and customer service teams to ensure smooth dispatch operations.

• Communicate any issues that may affect delivery timelines or customer satisfaction.

12. Budgeting and Cost Control

• Monitor and manage the dispatch budget, ensuring cost-effectiveness in transportation and packaging.

• Look for cost-saving opportunities without compromising on delivery speed or service quality.

13. Problem Resolution

• Address customer complaints and resolve any issues related to delayed, damaged, or incorrect dispatches.

• Investigate discrepancies and work with relevant teams to ensure timely resolutions.

14. Safety and Security

• Ensure that all dispatch operations follow safety protocols to avoid accidents or damage.

• Maintain secure handling of products during dispatch to prevent theft or loss.

• It is a Full Time Warehouse / Logistics job for candidates with 3 - 6+ years Experience.

More about this Dispatcher job

1. What is the eligibility criteria to apply for this Dispatcher job?
   Ans: The candidate should be 12th Pass and above and above with 3 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Dispatcher job?
   Ans: This Dispatcher job will have 6 working days.
4. Are there any charges applicable while applying or joining this Dispatcher job?
   Ans: No, there is no fee applicable for applying this Dispatcher job and during the employment with the company, i.e., CLASSROOM UNIFORMS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Dispatcher role?
   Ans: There is an immediate opening of 1 Dispatcher at CLASSROOM UNIFORMS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Warehouse / Logistics job.
8. What are the timings of this Dispatcher job?
   Ans: This Dispatcher job has Day Shift.