Logistics Dispatch Executive

Roles & Responsibilities – Dispatch Executive

1. Order & Dispatch Coordination

   • Receive dispatch instructions from the concerned department/supervisor.

   • Verify customer/order details before dispatch.

   • Coordinate with Production, Sales, Accounts, and Logistics teams for timely dispatch.

   • Ensure dispatches are completed as per the planned schedule.

2. Jewellery Verification

   • Check jewellery pieces against the approved dispatch sheet/order.

   • Verify item code, quantity, gross weight, net weight, purity, stone details, and other relevant specifications.

   • Ensure the physical jewellery matches the system records and documents.

   • Report any mismatch or discrepancy immediately to the concerned senior.

3. Documentation

   • Prepare and maintain dispatch documents, challans, invoices, packing lists, and other required records.

   • Ensure all required approvals/signatures are completed before dispatch.

   • Maintain proper documentation for inward/outward movement of jewellery.

4. Packing & Security

   • Ensure jewellery is packed securely and as per company standards.

   • Check that packets are properly labelled and sealed.

   • Maintain confidentiality and strict control over jewellery movement.

   • Follow all company security procedures while handling gold jewellery.

5. Inventory & System Updates

   • Update dispatch details in the ERP/HRMS/Inventory system, as applicable.

   • Maintain accurate records of dispatched, pending, and returned jewellery.

   • Reconcile physical stock with system records whenever required.

6. Courier/Logistics Coordination

   • Coordinate with authorised couriers/logistics partners for collection and delivery.

   • Prepare shipment details and handover documents.

   • Track dispatched shipments and follow up on delivery status.

   • Immediately escalate delays, damages, missing packets, or delivery issues.

7. Returns & Reconciliation

   • Coordinate the receipt and documentation of returned jewellery.

   • Verify returned items against the relevant documents.

   • Update return details and coordinate with Production/Quality/Accounts as required.

8. Compliance & Controls

   • Follow company SOPs related to gold handling, dispatch, security, and documentation.

   • Ensure maker-checker/approval processes are followed wherever applicable.

   • Maintain proper audit trails and assist during internal/external audits.

   • Ensure there are no unauthorised movements of jewellery.

• It is a Full Time Warehouse / Logistics job for candidates with 0 - 3 years of experience.