Note : 12hr Fixed Working hours (9am to 9pm)

Dispatch Supervisor – Roles & Responsibilities

1. Daily Dispatch Planning

• Review all confirmed orders from CRM/Telecaller/Sales team every morning.

• Prioritise orders based on order date, location, delivery commitment, and stock availability.

• Create a Daily Dispatch Plan and share it with the Production, Packing, and Loading teams.

2. Coordination with Production & Stores

• Follow up with Production for ready stock availability.

• Ensure all required SKUs (towel rod, tumbler holder, nylon sleeves, kits, etc.) are available and QC-checked before dispatch.

• Communicate shortages immediately to sales & management.

3. Packaging & QC Monitoring

• Ensure correct products, correct quantities, correct variants are packed.

• Check every parcel for:

  • Label accuracy

  • Clean and damage-free packaging

  • Proper sealing and box strength

• Implement zero-error dispatch standards.

4. Courier & Transport Management

• Coordinate with courier partners (Delhivery, Blue Dart, DTDC, etc.).

• Generate airway bills (AWB) and hand over parcels on time.

• Maintain a record of:

  • Pickup timings

  • Number of parcels

  • High-priority shipments

• Track shipments until delivered.

5. Documentation & Record Keeping

• Update daily dispatch sheet with:

  • Order number

  • Customer details

  • Items

  • Quantity

  • Courier partner

  • Tracking number

  • Dispatch date

• Maintain inward–outward register, invoices, packing slips, and dispatch logbook.

6. Coordination with Sales / Telecaller Team

• Inform sales team once orders are dispatched.

• Share tracking numbers accurately and quickly.

• Update in the CRM (TeleCRM/ERP) if required.

7. Inventory Support

• Assist storekeeper in updating daily stock-out due to dispatch.

• Suggest reorder quantities when stocks go below threshold.

• Report mismatch or missing items immediately.

8. Customer Support & Issue Resolution

• Handle issues like:

  • Wrong item dispatched

  • Missing quantity

  • Damaged product returns

  • Delay in courier pickup

• Coordinate between customer care, courier, and dispatch team.

9. Team Supervision

• Manage helpers and packing boys.

• Assign daily tasks and ensure efficiency and discipline.

• Train them in proper packing techniques, barcode reading, and quality standards.

10. Safety & Compliance

• Ensure safe material handling and clean dispatch area.

• Check all dispatches comply with company’s policies.

• Prevent mishandling, theft, or misplacement.

11. Reporting to Management

• Submit Daily Dispatch Report:

  • Total orders received

  • Total dispatched

  • Pending orders with reasons

  • Issues faced

• Highlight bottlenecks and suggest improvements.

• It is a Full Time Warehouse / Logistics job for candidates with 3 - 6+ years Experience.

More about this Dispatch Executive job

1. What is the eligibility criteria to apply for this Dispatch Executive job?
   Ans: The candidate should be 12th Pass and above and above with 3 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹26000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Dispatch Executive job?
   Ans: This Dispatch Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Dispatch Executive job?
   Ans: No, there is no fee applicable for applying this Dispatch Executive job and during the employment with the company, i.e., Petro Industech Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Dispatch Executive role?
   Ans: There is an immediate opening of 1 Dispatch Executive at Petro Industech Private Limited
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Warehouse / Logistics job.
8. What are the timings of this Dispatch Executive job?
   Ans: This Dispatch Executive job has Day Shift.