Key Responsibilities
Order Processing: Review, print, and process daily orders from platforms like Amazon, Flipkart, or company websites.
Logistics Coordination: Coordinate with warehouse teams for picking/packing and courier partners for timely pickup and delivery.
Inventory Management: Monitor stock levels and ensure accurate inventory synchronization between internal systems and online dashboards.
Dispatch Documentation: Generate shipping labels, invoices, and maintain meticulous daily dispatch logs and reports.
Quality Control: Examine items for quality and weight compliance before shipping.
Customer Support & Returns: Handle returns, manage customer queries regarding shipments, and resolve delivery issues.
Naukri.com
Naukri.com
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Required Skills & Qualifications
Technical Proficiency: Knowledge of e-commerce seller portals and MS Excel (VLOOKUP, Pivot Tables).
Logistics Knowledge: Understanding of warehouse operations, shipping procedures, and inventory software.
Communication: Good verbal and written communication skills to coordinate with logistics partners and team members.
Experience: Usually 1-2 years of experience in e-commerce, quick commerce, or warehouse logistics.
Education: Typically a minimum of a 12th pass, though a bachelor’s degree may be preferred.