Dispatch Executive

Dispatch Planning & Execution

• Develop and execute daily/weekly/ monthly dispatch schedules based on customer orders, production plans, and inventory levels.

• Ensure timely availability of packing materials, approved finished goods, and required documentation.

• Monitor and manage dispatch timelines for domestic and export shipments.

B. Documentation & Compliance

• Ensure accurate preparation and review of dispatch-related documents:

• COA (Certificate of Analysis)

• MSDS / SDS

• Packing List

• Commercial Invoice

• Batch Release Note

• Gate Pass/Delivery Challan

• Export documentation (LC documents, customs papers, AWB/BL, etc.)

• Ensure compliance with GDP, cGMP, FDA, ICH, and regulatory requirements.

C. Coordination & Communication

• Liaise with QA/QC, Warehouse, Production, Regulatory Affairs, and Customer Service for dispatch readiness.

• Coordinate with freight forwarders, transporters, CHA (Custom House Agents), and courier agencies.

• Communicate with domestic & international customers regarding dispatch status, delivery timelines, and shipment documents.

D. Inventory & Warehouse Management

• Monitor FG (Finished Goods) inventory to align dispatch and delivery commitments.

• Oversee storage compliance for APIs (temperature, humidity, segregation).

• Ensure proper FIFO/FEFO adherence and batch traceability.

E. Audits & Quality Systems

• Participate in internal, external, customer, and regulatory audits.

• Maintain dispatch SOPs and ensure team adherence.

• Conduct deviations, CAPAs, RCA (Root Cause Analysis) for dispatch-related issues.

F. Logistics Optimization

• Optimize transportation routes, freight costs, and carrier performance.

• Evaluate transporters and logistics service providers periodically.

• Monitor OTIF (On-Time In-Full) metrics and drive continuous improvement.

3. Skills & Competencies

• Strong understanding of cGMP / GDP guidelines and API handling regulations.

• Knowledge of export-import documentation, DG shipments, customs processes.

• SAP / ERP / WMS proficiency.

• Excellent leadership, communication, and cross-functional coordination skills.

• Analytical approach to solve logistical issues under time pressure.

4. Qualifications & Experience

• Education: B.Sc / B.Pharm / M.Sc / MBA in Supply Chain or related discipline.

• Experience:

• in dispatch/logistics within API or pharmaceutical manufacturing.

• Experience in handling domestic & international shipments is mandatory.

• Knowledge of IATA rules for hazardous chemicals (if applicable).

• It is a Full Time Warehouse / Logistics job for candidates with 1 - 3 years of experience.