Coordinate Shipments: Plan and oversee the dispatch of goods, ensuring timely deliveries and adherence to schedules.
Manage Logistics: Collaborate with internal departments such as production, sales, and inventory to align dispatch activities with organizational goals.
Monitor Deliveries: Track shipments in real-time, addressing any issues or delays promptly to maintain customer satisfaction.
Documentation: Prepare and manage necessary shipping documents, including invoices, delivery notes, and compliance paperwork.
Customer Communication: Serve as a point of contact for customers regarding delivery schedules, addressing inquiries and resolving complaints efficiently.
Optimize Routes: Utilize dispatch software and GPS tools to determine the most efficient delivery routes, reducing transit times and costs.
Inventory Coordination: Ensure accurate inventory levels are maintained by coordinating with warehouse staff and conducting regular stock checks.