Logistics Dispatch Executive

Key Responsibilities (KRAs)

A. Order Processing & Dispatch

• Verify daily dispatch orders, delivery challans, invoices, and order quantities before dispatch.

• Ensure the correct products, quantities, flavours, and pack sizes are dispatched to the respective destinations.

• Coordinate with the Production, Packing, Store, Sales, and Logistics teams.

• Ensure timely vehicle loading and dispatch according to the delivery schedule.

B. Finished Goods & Inventory Management

• Verify packed finished goods against dispatch orders before loading.

• Follow FIFO/FEFO practices, as applicable, based on product shelf life and expiry dates.

• Check batch numbers, manufacturing dates, expiry dates, labels, and packaging condition.

• Maintain records of dispatched, returned, damaged, and short-supplied products.

• Report stock shortages, excess quantities, and product mismatches immediately.

C. Product Quality & Handling

• Ensure cakes and bakery products are handled carefully to prevent damage during loading and transportation.

• Verify that products are packed properly and maintained under the required storage and transportation conditions.

• Coordinate with the Quality Control (QC) team for any quality-related concerns.

• Ensure proper handling of products requiring temperature-controlled transportation.

D. Documentation & Reporting

• Maintain daily dispatch registers, vehicle details, delivery challans, invoices, and gate-pass records.

• Prepare daily dispatch reports, pending-order reports, and return/damage reports.

• Update dispatch and stock records in Excel or the company's inventory/ERP system.

• Track delivery status and report delays or discrepancies to the reporting manager.

E. Vehicle & Manpower Coordination

• Coordinate with drivers, transporters, loaders, and delivery personnel.

• Verify vehicle cleanliness, suitability, loading arrangements, and vehicle details before dispatch.

• Ensure proper loading sequence to avoid product damage and delivery delays.

• Monitor vehicle departure timings and maintain dispatch discipline.

F. Safety & Compliance

• Follow company SOPs for dispatch, stock movement, hygiene, and food safety.

• Ensure no material leaves the factory without proper authorization and documentation.

• Report damaged products, unauthorized stock movement, and discrepancies to the concerned manager.

3. Key Result Areas (KRAs)

1. Dispatch accuracy and correct order fulfilment.

2. On-time dispatch as per the delivery schedule.

3. Minimum product damage, shortage, and dispatch errors.

4. Accurate stock reconciliation and documentation.

5. Proper FIFO/FEFO and expiry-date control.

6. Timely submission of daily dispatch reports.

7. Coordination with production, packing, store, and logistics teams.

• It is a Full Time Warehouse / Logistics job for candidates with 2 - 5 years of experience.