Job Title: Shipping & Dispatch Executive – Online Retail Export Orders
About the Role:
We are looking for a dedicated Shipping & Dispatch Executive to handle export orders from our online stores — Amazon (FBA + FBM), Shopify, Etsy, and our own website.
You will be responsible for managing daily shipment operations — from checking new orders to dispatching and completing export documentation
Key Responsibilities:
Check daily orders received on all online portals (Amazon, Shopify, Etsy, Website).
Review buyer messages and note any customization or special request.
Prepare shipment plans for Amazon FBA and other platforms.
Generate and attach shipping labels & invoices.
Coordinate with courier partners and freight forwarders for timely dispatch.
Handle export documentation (commercial invoice, packing list, shipping bill etc.).
Upload tracking numbers and update order status on all online portals.
Maintain shipment records and ensure smooth daily operations.
Skills Required:
Basic knowledge of online e-commerce portals (Amazon, Shopify, Etsy).
Understanding of shipping processes (DHL, FedEx, Xindus).
Good communication and coordination skills.
Basic Excel & computer knowledge.
Attention to detail and accuracy in documentation.
Education:
Graduate / Any Diploma (Commerce or Export background preferred but not mandatory)