Waiter

Job Title: Team Member

Reports To: Shift Leader / Assistant Manager / Restaurant Manager

Department: Operations

Employment Type: Full-Time / Part-Time

Job Overview:

As a Team Member at [Restaurant Name], you will play a key role in delivering excellent customer service, preparing food and beverages, and maintaining a clean and safe environment. You’ll be responsible for providing an outstanding guest experience in a fast-paced, team-oriented setting.

Key Responsibilities:

1. Customer Service:

   • Greet customers with a friendly and positive attitude.

   • Take and process customer orders accurately and efficiently, whether in person, over the phone, or through digital ordering systems.

   • Provide product recommendations and answer questions about the menu.

   • Ensure customer satisfaction by promptly addressing concerns and providing solutions.

   • Ensure fast and friendly service during peak times.

2. Food Preparation:

   • Prepare food items according to [Restaurant Name] standards, ensuring quality and safety.

   • Follow recipes and portion control guidelines for food prep and assembly.

   • Maintain a clean and organized food prep area.

   • Ensure all food items are stored properly to comply with food safety regulations.

3. Cleaning and Maintenance:

   • Keep workstations, dining areas, and kitchen equipment clean and sanitized.

   • Ensure compliance with health and safety regulations.

   • Assist with regular cleaning tasks such as dishwashing, floor sweeping, and trash removal.

   • Restock supplies and condiments as needed to ensure operational efficiency.

4. Team Collaboration:

   • Work effectively with team members to achieve daily goals and customer service standards.

   • Assist colleagues during peak hours and help out with various tasks to ensure smooth restaurant operations.

   • Participate in team meetings and provide input on improving processes and customer service.

5. Point of Sale (POS) System:

   • Operate the POS system to process customer transactions.

   • Handle cash, credit, and mobile payments accurately.

   • Maintain cash drawer accuracy and report any discrepancies.

6. Adherence to Company Policies:

   • Follow all company policies and procedures, including dress code and safety protocols.

   • Adhere to operational standards, ensuring consistency in food quality, presentation, and service.

Qualifications:

• Experience: Previous experience in customer service or the foodservice industry is a plus but not required.

• Skills:

  • Strong communication and interpersonal skills.

  • Ability to work in a fast-paced environment.

  • Basic math skills for handling cash and processing orders.

  • Ability to multi-task and prioritize tasks effectively.

  • Strong attention to detail.

• Physical Requirements:

  • Ability to stand for extended periods.

  • Ability to lift up to [insert weight, e.g., 25 lbs.] as needed.

  • Ability to work in a fast-paced environment, including working in hot or noisy conditions.

Additional Information:

• Schedule Flexibility: Must be available to work during peak hours, weekends, and holidays.

• Uniform: [Company-provided uniform or guidelines for personal appearance].

• Growth Opportunities: We offer opportunities for career advancement into supervisory or management positions for dedicated employees.

• It is a Full Time Waiter / Steward job for candidates with 0 - 2 years of experience.

More about this Waiter job

1. What is the eligibility criteria to apply for this Waiter job?
   Ans: The candidate should be All Education levels and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹11000 - ₹15500 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Waiter job?
   Ans: This Waiter job will have 6 working days.
4. Are there any charges applicable while applying or joining this Waiter job?
   Ans: No, there is no fee applicable for applying this Waiter job and during the employment with the company, i.e., WE IDLIWALE.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Waiter role?
   Ans: There is an immediate opening of 2 Waiter at WE IDLIWALE
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Waiter / Steward job.
8. What are the timings of this Waiter job?
   Ans: This Waiter job has 09:00 AM - 06:00 PM timing.