Waiter

1. Guest Service

• Warm Welcome: Greet customers immediately with a polite, friendly demeanor upon arrival.

• Seating Assistance: Escort guests to their tables, ensure chairs are comfortable and stable, and accommodate special seating needs.

• Menu Presentation: Provide clean, sanitized menus promptly, explain daily specials, and answer questions about ingredients, portions, or food allergies.

• Order Taking: Accurately record food and beverage orders using a POS system, order pad, or memory, and repeat orders back to verify accuracy and special requests.

2. Table Management

• Setup & Preparation: Prepare tables with clean linens, silverware, glassware, and place settings before service begins.

• Bussing & Clearing: Quietly clear empty plates, glasses, and used silverware throughout the meal and after guests depart.

• Tidiness: Wipe down tables, remove crumbs, and keep aisles and dining areas clean and hazard-free during operating hours.

3. Kitchen & Bar Coordination

• Order Relay: Transmit food and drink tickets to the kitchen or bar staff quickly and accurately.

• Timing & Pacing: Communicate course timing (appetizers, mains, desserts) so dishes leave the kitchen at the right temperature and sequence.

• Quality Control: Inspect plates for proper presentation, correct portions, and temperature before carrying them to the table.

4. Hygiene & Stock Control

• Sanitation Standards: Follow personal hygiene rules, wash hands frequently, and handle glassware and cutlery by the stems or handles.

• Safety Rules: Handle hot plates, heavy trays, and sharp or broken kitchenware safely to prevent accidents.

• Station Restocking: Keep side stations stocked with napkins, condiments, straws, menus, and clean dishware throughout the shift.

• It is a Full Time Waiter / Steward job for candidates with 6 months - 3 years of experience.