The Waiter is responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring guests have a pleasant dining experience.
Greet customers politely and present menus.
Take accurate food and beverage orders and relay them to the kitchen/bar.
Serve food and drinks promptly and correctly.
Ensure tables are clean, properly set, and well-maintained.
Check with customers to ensure satisfaction with each course and beverage.
Handle customer inquiries and complaints in a professional manner.
Process bills and handle cash or digital payments accurately.
Follow all health and safety regulations.
Coordinate with kitchen and bar staff for smooth operations.
Maintain a neat, clean, and professional appearance at all times.