Guest interaction and service
Greet guests warmly, escort them to tables, and provide a positive, personalized experience.
Present menus, provide recommendations, and take accurate food and beverage orders.
Serve food and drinks according to service standards.
Anticipate guest needs and address any inquiries or issues promptly and effectively.
Operational duties
Set and clear tables according to the establishment's standards.
Maintain cleanliness in the dining area and ensure side stations are prepared.
Handle payment and present bills to guests after their meal.
Report any complaints or irregularities to management.
Sales and promotion
Upsell and promote food and beverage offers to maximize revenue.
Build rapport with customers to encourage loyalty.
Suggest and sell suitable products to guests.
Food safety and hygiene
Follow all food safety and hygiene standards to ensure a safe dining experience.
Ensure food and beverages are served safely and accurately.