Lead the front-of-house staff during shifts, ensuring a high level of service and guest satisfaction.
Set an example of professionalism, courtesy, and efficiency for the team.
Assign tasks and responsibilities to staff and ensure they are completed effectively.
Greet and interact with guests, addressing inquiries, concerns, and special requests promptly and professionally.
Ensure guest needs are met and exceeded, contributing to a positive dining experience.
Assist in recruiting, training, and supervising front-of-house staff, including servers, hosts/hostesses, and bartenders.
Conduct pre-shift briefings, provide guidance, and facilitate staff development.
Ensure staff adherence to service standards and enforce company policies and procedures.