We are looking for a dedicated and customer-focused F&B Associate (Waiter) to join our food and beverage service team. The ideal candidate should ensure excellent guest experience through attentive and courteous service.
Greet and welcome guests in a polite and friendly manner
Present menus and provide detailed information when asked (e.g. about portions, ingredients)
Take accurate food and drink orders and relay them to the kitchen and bar staff
Serve food and beverages promptly and professionally
Ensure tables are clean, properly set, and maintained throughout the service
Handle customer queries and complaints efficiently and politely
Maintain hygiene and cleanliness standards as per company policy
Coordinate with team members to ensure smooth operations
Minimum 10th / 12th pass (Hotel Management diploma preferred)
Prior experience in a restaurant or hotel F&B service is an advantage
Good communication skills and a pleasant personality
Ability to work in a fast-paced environment
Strong customer service orientation
Flexibility to work in shifts, including weekends and holidays
Meals on duty
Accommodation