Team Member

What You Will Do

• Serve as the central point of contact for all guest inquiries and requests.

• Handle phone orders, reservations, and provide accurate information on menus, pricing, promotions, and operating hours.

• Guide guests with online ordering and assist in resolving issues.

• Manage and resolve guest complaints, ensuring satisfaction through coordination with operations teams.

• Collect guest feedback and maintain strong rapport through professional communication.

• Handle all guest communication via web, email, and phone.

• Coordinate with internal departments to ensure a seamless guest experience.

• Follow standard processes and ensure accurate information sharing that exceeds guest expectations.

• Uphold 4P’s core values: Compassion, Authenticity, Kaizen, Omotenashi.

Benefits

• Competitive salary + KPI bonus

• 40–50% staff discount on 4P’s products

• Staff meals during shift

• Insurance as per regulations

• Growth and advancement opportunities

• Annual leave, sick leave, and casual leave

Who You Are

• Strong communication skills in English, Hindi & Kannada(Understand)

• Experience in GSA/Guest Relations or Customer Service is welcomed; freshers interested in building a career in F&B customer support are also encouraged to apply.

• Comfortable with booking systems, table management, and customer queries

• Available for 6-day work week with rotating 8-hour shifts (10 AM–10 PM operations); no weekly offs on Fri–Sun & holidays

• Able to handle high-pressure situations

• Strong teamwork, problem-solving, empathy, patience, and adaptability

• Basic computer proficiency

• It is a Full Time Waiter / Steward job for candidates with 0 - 2 years of experience.

More about this Team Member job

1. What is the eligibility criteria to apply for this Team Member job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Team Member job?
   Ans: This Team Member job will have 6 working days.
4. Are there any charges applicable while applying or joining this Team Member job?
   Ans: No, there is no fee applicable for applying this Team Member job and during the employment with the company, i.e., 4ps India Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Team Member role?
   Ans: There is an immediate opening of 2 Team Member at 4ps India Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Waiter / Steward job.
8. What are the timings of this Team Member job?
   Ans: This Team Member job has 09:00 AM - 06:00 PM timing.