Steward

Job Description – Team Member (TM)

Department: Operations | Industry: Food & Beverage / QSR

Job Title: Team Member (TM)
Department: Restaurant Operations
Reporting To: Store Manager / Assistant Restaurant Manager
Location: Store-specific

Job Summary

We are looking for energetic, enthusiastic, and customer-focused Team Members to join our restaurant operations team. The candidate will be responsible for providing excellent customer service, maintaining food quality and hygiene standards, and ensuring smooth day-to-day restaurant operations.

Key Responsibilities

1. Greet customers and provide friendly and prompt service.

2. Take customer orders accurately and process billing.

3. Assist in food preparation as per company SOPs.

4. Maintain cleanliness and hygiene in the kitchen and dining areas.

5. Ensure food quality, freshness, and presentation standards.

6. Follow food safety guidelines and operational procedures.

7. Handle customer queries and resolve basic complaints professionally.

8. Support the team during peak business hours.

9. Maintain proper stock handling and reduce food wastage.

10. Follow instructions from the Store Manager and Operations team.

• It is a Full Time Waiter / Steward job for candidates with 0 - 2 years of experience.