Guest Greeting & Seating: Welcome patrons upon arrival, guide them to their tables, and provide menus. [1, 2]
Menu Guidance & Upselling: Explain menu items, describe daily specials, share ingredient details, accommodate dietary requirements/allergies, and suggest add-ons or drinks. [1, 2]
Order Taking & Communication: Record orders accurately (via notepad, tablet, or POS system) and relay them clearly to the kitchen and bar staff. [1, 2]
Food & Beverage Service: Deliver drinks and plates promptly, verify order accuracy, and check back on guest satisfaction throughout the meal. [1, 2, 3]
Table Maintenance (Bussing): Pre-bus tables, clear empty plates/glassware, wipe down surfaces, and reset tables for incoming guests. [1, 2]
Billing & Payments: Present checks, handle cash, credit card, or digital transactions, and return change or receipts. [1, 2]
Hygiene & Safety Compliance: Follow local health and food-safety regulations, keep service stations stocked, and maintain personal hygiene standards