Steward

• Welcoming and Seating: Greeting guests warmly, guiding them to tables, presenting menus, and offering welcome drinks or water.

• Order Taking & Multi-Cuisine Menu Knowledge: Explaining various dishes from different cuisines, suggesting pairings, describing ingredients (especially to help guests with allergies), and accurately taking food and beverage orders.

• Table Service: Serving food and beverages according to standard hospitality guidelines, ensuring that specific dishes are accompanied by the correct accompaniments or condiments (e.g., specific sauces for Chinese dishes, chutneys for Indian food, or parmesan cheese for Italian items).

• Table Maintenance: Checking on guests throughout their meal, refilling water glasses, clearing empty plates, and ensuring general guest satisfaction.

• Billing: Presenting the final bill to the guests, processing cash or card payments, and thanking them as they leave.

2. Setup and Side Stations (Mise-en-Place)

• Table Setting: Laying out the appropriate cutlery, crockery, and glassware depending on the type of cuisine being served (e.g., chopsticks for Asian cuisine vs. specific forks and knives for Continental).

• Side-Station Stocking: Ensuring that the service station is continuously stocked with napkins, extra cutlery, menus, condiments, ice, and trays.

• Opening and Closing Duties: Setting up the dining area before shifts (polishing glasses, wiping tables) and closing it down at night (cleaning side boards, storing equipment properly).

3. Collaboration & Back-of-House Support

• Kitchen Coordination: Effectively communicating dietary restrictions, special guest requests, or cooking preferences to the respective kitchen lines (e.g., communicating with the Tandoor chef vs. the Wok chef).

• Clearing and Clearing Tables: Clearing away used plates, scraping leftover food, and taking dirty dishes to the dishwashing area.

• Hygiene and Sanitation: Keeping the dining area, buffet counters, and service stations spotless, adhering strictly to health and safety regulations.

• It is a Full Time Waiter / Steward job for candidates with Freshers.