Key Responsibilities
Greet and welcome guests warmly and assist them with seating arrangements.
Present menus, explain food items and recommend South Indian specialities to guests.
Take accurate food and beverage orders and communicate them to the kitchen team.
Ensure timely and efficient food and beverage service to guests.
Serve South Indian dishes such as Dosa, Idli, Vada, Uttapam, Appam and other menu specialities professionally.
Ensure tables are properly set up, cleaned and maintained before and after guest service.
Coordinate with the kitchen and cashier teams to ensure smooth restaurant operations.
Handle guest queries, requests and complaints politely and escalate issues to the Restaurant Manager whenever required.
Follow all food safety, hygiene, grooming and service standards.
Maintain cleanliness of the dining area, service stations and restaurant premises.
Assist in restaurant opening and closing activities as per operational requirements.
Ensure a pleasant dining experience and maintain high customer satisfaction.