Shift Manager

We are Hiring at WOW! Momo 🥟🍗🍜🍦

Company Description:

Wow! Momo is a dynamic brand that started in Kolkata and has grown to become the largest chain of Momo in the country. It offers a variety of Momo in different formats and flavors and has expanded to various cities in India. Momo is known for its innovative creations, such as Sizzler Momo, Momo Burgers, and Tandoori Momo. It has successfully established itself in the Quick-Service Restaurant Industry and aims to expand internationally soon.

🏢Position Title: Shift Manager

📍Location: Panchkula/Mohali

💼Experience: 0 to 4 years

🎓Qualification: 10th Pass

Immediate Joiners Preferred

Job Description:

We are seeking a proactive and detail-oriented team member to support our day-to-day business operations. This role requires strong multitasking abilities, excellent communication skills, and a commitment to maintaining efficiency and professionalism across tasks.

Key Responsibilities:

• Provide timely and courteous customer support, ensuring all client inquiries, feedback, and concerns are addressed efficiently and with a positive outcome.

• Perform accurate data entry tasks, maintaining digital records of transactions, orders, and inventory logs.

• Contribute to employer branding by creating a welcoming and professional atmosphere for both internal teams and external visitors.

• Manage order processing and documentation for bulk requirements, events, or partner engagements.

• Support the coordination and execution of inbound and outbound material handling; ensure adherence to inventory management best practices such as FIFO (First In, First Out).

• Handle cash transactions responsibly, including end-of-day reconciliation and secure deposit procedures.

• Maintain cleanliness and organization of the workspace to ensure a hygienic and productive environment.

• Assist in the implementation of workplace safety and compliance procedures.

• Ensure punctual attendance and full participation throughout scheduled shifts.

• Maintain accurate stock levels and support procurement planning by reporting low inventory items.

• Greet and engage visitors and clients with professionalism and enthusiasm.

Preferred Skills:

• Strong attention to detail with excellent organizational and data entry skills.

• Ability to work in a fast-paced environment while managing multiple responsibilities.

• A team-oriented mindset with a focus on delivering a positive customer and employee experience.

If you're passionate about the QSR industry and meet the above criteria, we’d love to hear from you! References are also welcomed!

Join the Wow Momo family and take your career to the next level with a fast-growing brand!

Good luck to all applicants!

• It is a Full Time Waiter / Steward job for candidates with 0 - 5 years of experience.