A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
15,000 - 18,000 /month
Pvr Inox Limited
Sector 83 Gurgaon, Gurgaon
0 - 6 months Experience in Waiter / Steward
Full Time
Job Summary
The Service Associate is responsible for delivering excellent guest service and ensuring smooth day-to-day cinema operations. The role involves assisting guests, maintaining cleanliness and hygiene standards, supporting food & beverage operations, and ensuring a positive guest experience.
Key Responsibilities
Welcome and assist guests with a courteous and professional approach.
Check and assist guests with tickets, seating, and auditorium-related queries.
Ensure the cleanliness and hygiene of auditoriums, lobby, washrooms, and other guest areas.
Support Food & Beverage operations, including order taking, billing, and serving.
Handle guest queries and complaints professionally and escalate issues when required.
Follow all company SOPs, safety, security, and hygiene guidelines.
Assist during movie screenings, including auditorium checks before and after shows.
Ensure proper display and availability of promotional materials.
Coordinate with team members to ensure smooth cinema operations.
Maintain a high standard of customer service and guest satisfaction.
Perform other operational duties assigned by the Duty Manager/Operations Manager.
Required Skills
Good communication and interpersonal skills.
Customer-service-oriented attitude.
Basic knowledge of computer/POS systems.
Ability to work effectively in a team.
Good grooming and professional appearance.
Ability to work in rotational shifts, including weekends and holidays.
Ability to handle guests calmly and professionally.
High Demand
