Restaurant Waiter

COMMUNITY MANAGER (CM)

As the proud parent company of Zuru Zuru, Delhi’s beloved Japanese comfort food brand, we at Curious Laddoo Pvt Ltd are redefining what it means to build a restaurant company from the ground up.

We blend global best practices with Indian operational wisdom, balancing street-smart resource optimization with a deep respect for hospitality. With restaurants, a base kitchen, FMCG aspirations, and managed services already under our belt — we’re not just growing, we’re multiplying.

If you believe in excellence without ego, hustle with heart, and systems with soul — we’re building something you’ll be proud to call home.

About the Role

As Community Manager, you’ll be the face and voice of Zuru Zuru for our guests and community. You’ll manage reservations, events, client relationships, and guest experiences — ensuring every interaction reflects our philosophy of omotenashi (wholehearted hospitality).

This isn’t just about service; it’s about building meaningful relationships, driving community engagement, and creating memorable experiences that strengthen loyalty and grow the brand.

Key Responsibilities

• Community Leadership: Build strong relationships with guests, clients, and the local community while reflecting Zuru Zuru’s brand values and omotenashi spirit.

• Guest Engagement: Develop and execute strategies to enhance guest satisfaction, loyalty, and repeat visits.

• Relationship Building: Welcome  guests, nurture regulars, and represent Zuru Zuru events and community activities.

• Operations & Standards: Oversee reservation systems, seating arrangements, and service standards for smooth operations.

• Event Management: Plan and deliver community events, private parties, and special occasions in collaboration with the operations team.

• Billing & Records: Handle billing accurately, maintain guest records, and ensure proper documentation.

• Performance Tracking: Monitor sales, guest feedback, and event results; prepare weekly reports with recommendations for improvement.

• Team Collaboration: Work closely with kitchen, floor staff, and logistics to ensure excellent guest experiences.

• Environment & Culture: Maintain a welcoming dining atmosphere (music, flowers, lighting, cleanliness) and ensure the designated area is well-kept and guest-ready.

• It is a Full Time Waiter / Steward job for candidates with 6 months - 4 years of experience.