Restaurant Waiter

Job Description – Restaurant Waiter / Steward

Job Title

Restaurant Waiter / Steward

Department

Food & Beverage Service

Reports To

Restaurant Captain / Floor Manager / Restaurant Manager

Job Summary

The Restaurant Waiter/Steward is responsible for providing excellent food and beverage service to guests, ensuring customer satisfaction, maintaining cleanliness and hygiene standards, and creating a welcoming dining experience.

Key Responsibilities

• Greet and welcome guests politely and professionally.

• Present menus and explain dishes, beverages, and special offers.

• Take accurate food and beverage orders and communicate them to the kitchen.

• Serve food and drinks promptly as per restaurant standards.

• Ensure tables are properly set before guest arrival.

• Maintain cleanliness of dining areas, tables, cutlery, and service stations.

• Assist guests with their requests and resolve basic complaints professionally.

• Coordinate with kitchen and bar staff for smooth service operations.

• Clear tables and prepare them for the next guests.

• Follow hygiene, safety, and grooming standards at all times.

• Handle billing and payment processes when required.

• Support team members during busy hours and events.

Required Skills

• Good communication and interpersonal skills

• Customer service orientation

• Basic knowledge of food and beverages

• Teamwork and coordination skills

• Ability to work in a fast-paced environment

• Positive attitude and professional behavior

Qualifications

• High school diploma or equivalent

• Diploma/Certification in Hotel Management is an advantage

• Prior experience in restaurant service preferred

Experience

• Fresher or 6Months –4 years of experience in restaurants, cafés, or hotels

Working Conditions

• Rotational shifts including weekends and holidays

• Standing for long hours may be required

Performance Expectations

• Maintain high guest satisfaction levels

• Deliver quick and efficient service

• Follow restaurant SOPs and service standards

• Maintain discipline, punctuality, and grooming standards

• It is a Full Time Waiter / Steward job for candidates with 6 months - 4 years of experience.