Restaurant Waiter

Job Title: Steward / Waiter

Job Summary

The Steward/Waiter is responsible for providing excellent customer service to guests by taking orders, serving food and beverages, maintaining cleanliness of dining areas, and ensuring a pleasant dining experience. The role requires strong communication skills, teamwork, and attention to detail.

Key Responsibilities

Guest Service

• Welcome guests warmly and assist them in seating.

• Present menus and explain menu items, specials, and promotions.

• Take accurate food and beverage orders and communicate them to the kitchen promptly.

• Serve food and beverages professionally and courteously.

• Ensure guest satisfaction throughout the dining experience.

• Handle guest requests and complaints politely and efficiently.

Table Service & Maintenance

• Set up tables with proper cutlery, crockery, and glassware.

• Clear tables after guests leave and prepare them for the next service.

• Maintain cleanliness and hygiene standards in the dining area.

• Refill water glasses and attend to guest needs proactively.

Coordination

• Coordinate with kitchen staff for order preparation and service timing.

• Communicate with supervisors regarding special guest requirements.

• Support team members during busy service hours.

Billing & Closing

• Assist with presenting bills to guests.

• Ensure accurate billing where required.

• Thank guests and invite them to visit again.

Hygiene & Compliance

• Follow food safety and hygiene standards.

• Maintain grooming and uniform standards.

• Adhere to restaurant policies and service procedures.

Skills Required

• Good communication and interpersonal skills

• Customer-focused attitude

• Ability to work in a fast-paced environment

• Basic knowledge of food & beverage service

• Teamwork and coordination skills

• Positive and professional appearance

Qualification & Experience

• Minimum: Higher Secondary or equivalent preferred

• 6months – 3years of experience in restaurant service (freshers can be considered)

• Basic English communication preferred

• It is a Full Time Waiter / Steward job for candidates with 6 months - 3 years of experience.