Key Responsibilities
•Welcome customers and provide friendly and professional service.
•Receive customer orders accurately and process them according to restaurant procedures.
•Serve food and beverages to customers in a timely and courteous manner.
•Ensure customers receive the correct order and required items.
•Handle customer queries and assist with basic service-related concerns.
•Manage the cash counter and handle cash transactions as assigned.
•Maintain cleanliness and hygiene of tables, dining areas, and service areas.
•Clear used plates, glasses, and other items from tables.
•Clean and maintain the restaurant toilet/washroom area as per hygiene standards.
•Refill necessary items such as tissues, cutlery, and other service supplies.
•Follow food safety, hygiene, and workplace safety guidelines.
•Coordinate with kitchen and other restaurant staff to ensure smooth service.
•Report customer complaints, shortages, or operational issues to the supervisor.
•Follow company rules, dress code, attendance requirements, and standard operating procedures.