Welcome and seat guests in a friendly and professional manner.
Present menus and explain dishes, beverages, and special promotions.
Take guest orders accurately and communicate them to the kitchen and bar teams.
Serve food and beverages according to established service standards.
Ensure tables are properly set before service and cleared promptly after use.
Monitor guest satisfaction and respond to requests or concerns efficiently.
Upsell menu items, signature dishes, and promotional offers to maximize revenue.
Maintain cleanliness and hygiene of dining areas, service stations, and equipment.
Prepare bills and process guest payments accurately.
Coordinate with kitchen and other departments to ensure timely service.
Follow food safety, hygiene, and sanitation standards at all times.
Handle guest complaints professionally and escalate issues when necessary.
Assist with opening and closing duties, including mise en place and inventory checks.
Adhere to company policies, grooming standards, and safety procedures.