Restaurant Waiter

Job Purpose

To provide exceptional dining experiences by taking orders, serving food and beverages promptly, maintaining cleanliness, and ensuring high customer satisfaction while adhering to quality, hygiene, and service standards.

Key Responsibilities & Duties

• Guest Service & Hosting:

  • Welcome and seat guests warmly upon arrival with a positive and hospitable attitude.

  • Present menus, answer queries, and offer detailed descriptions of food, beverages, and daily specials.

  • Make thoughtful recommendations and upsell food, signature drinks, and desserts.
    

• Order Management & Serving:

  • Accurately take and record food and beverage orders using the POS system or order pads.

  • Communicate special dietary requests, food allergies, or modifications clearly to the kitchen team.

  • Serve food and beverages promptly and at the correct temperature according to service standards.
    

• Table & Dining Area Maintenance:

  • Set up tables with clean linen, silverware, glassware, and tableware before and during service.

  • Perform side-station duties, including restocking cutlery, napkins, condiments, and service equipment.

  • Clear (bus) dirty dishes, glasses, and utensils efficiently between courses and after guests depart.

  • Maintain clean, sanitized, and presentable dining areas at all times.
    

• Billing & Cash Handling:

  • Prepare accurate final bills, present them to guests, and process payments (cash, credit/debit card, or member account charges).

  • Handle transactions responsibly and balance cash registers/POS terminals at the end of shifts.
    

• Teamwork & Operations:

  • Collaborate effectively with kitchen staff, bar staff, and supervisors to ensure smooth operational flow.

  • Assist in stock checking, inventory counting, and reporting broken or damaged equipment.

  • Adhere to all safety, sanitation, food handling, and hygiene guidelines.
    

Key Requirements & Qualifications

• Education: Higher secondary certificate, or equivalent.

• Experience: 1–3 years of experience as a Waiter or Server in a hotel, restaurant, or private club setup.
  

• Skills:

  • Strong verbal communication and interpersonal skills.

  • Good memory for taking orders and menu details.

  • Ability to multitask, prioritize, and work efficiently in a high-volume environment.

  • Basic numerical skills for bill handling and POS operation.

• It is a Full Time Waiter / Steward job for candidates with 2 - 4 years of experience.