Restaurant Waiter

Key Responsibilities

1. Food & Coffee Understanding

· Learn food and coffee item names, categories, and prices

· Understand the appearance and plating of key menu items

· Identify food and drinks at the dispatch or kitchen counter

· Assist in ensuring correct food delivery to guests during service

2. Cleaning & Hygiene

· Wash cutlery, crockery, cookware, and utensils quickly and thoroughly

· Sanitize food prep areas, dishwashing stations, and drains

· Clean walls, floors, sinks, and other utility surfaces

· Ensure garbage is segregated and disposed of responsibly

· Maintain a clean and clutter-free back-of-house at all times

3. Support to Service Operations Team

· Assist Captains, Shift Managers, and Customer Service Associates during guest service

· Support in food, coffee, and water service to guests

· Open the main café door to welcome arriving and departing guests

· Follow proper guest greeting protocols and service etiquette

· Provide backup to service staff during peak hours with table clearing and resetting

· Refill water, clean tables, and deliver dishes as per captain or shift manager instructions

4. Inventory & Equipment Handling

· Notify café manager/kitchen head of low cleaning stock

· Store cleaning agents and chemicals safely with proper labeling

· Operate dishwashing machine, clean filters, and manage usage efficiently

· Keep sharp tools and cleaning equipment safely stored

5. General Conduct & Discipline

· Follow grooming and hygiene standards daily

· Maintain personal hygiene throughout the shift

· After handling used plates, cutlery, or clearing tables, visit the wash basin and follow proper handwash SOP

· Wear complete and clean uniform

· Report for duty on time and attend daily briefings

· Cooperate with housekeeping, service, and kitchen staff

· Follow café SOPs on hygiene, food safety, and teamwork

6. Stock PRP & Shift Inventory Handling

· At the start of the shift, check available cleaning and support stock

· If needed, coordinate with store personnel to collect and replenish required items

· Arrange all necessary materials (cleaning supplies, utilities, etc.) on the stewarding counter

· Stock PRP includes:
- Eatable items: tomato ketchup, oregano, black pepper, salt
- Non-eatable items: tissues, straws, and other disposables

· At shift end, recount used items and report stock usage to the reporting superior

· Maintain accountability and support end-of-day inventory checks

Training & Learning Support

• Equipment handling and safe operation
• Food waste management and hygiene standards
• Team coordination and rush-time readiness
• Grooming and punctuality practices

• It is a Full Time Waiter / Steward job for candidates with 6 months - 5 years of experience.