Restaurant Waiter

Key Responsibilities

1. Food & Coffee Understanding

·        Learn food and coffee item names, categories, and prices

·        Understand the appearance and plating of key menu items

·        Identify food and drinks at the dispatch or kitchen counter

·        Assist in ensuring correct food delivery to guests during service

2. Cleaning & Hygiene

·        Wash cutlery, crockery, cookware, and utensils quickly and thoroughly

·        Sanitize food prep areas, dishwashing stations, and drains

·        Clean walls, floors, sinks, and other utility surfaces

·        Ensure garbage is segregated and disposed of responsibly

·        Maintain a clean and clutter-free back-of-house at all times

3. Support to Service Operations Team

·        Assist Captains, Shift Managers, and Customer Service Associates during guest service

·        Support in food, coffee, and water service to guests

·        Open the main café door to welcome arriving and departing guests

·        Follow proper guest greeting protocols and service etiquette

·        Provide backup to service staff during peak hours with table clearing and resetting

·        Refill water, clean tables, and deliver dishes as per captain or shift manager instructions

4. Inventory & Equipment Handling

·        Notify café manager/kitchen head of low cleaning stock

·        Store cleaning agents and chemicals safely with proper labeling

·        Operate dishwashing machine, clean filters, and manage usage efficiently

·        Keep sharp tools and cleaning equipment safely stored

5. General Conduct & Discipline

·        Follow grooming and hygiene standards daily

·        Maintain personal hygiene throughout the shift

·        After handling used plates, cutlery, or clearing tables, visit the wash basin and follow proper handwash SOP

·        Wear complete and clean uniform

·        Report for duty on time and attend daily briefings

·        Cooperate with housekeeping, service, and kitchen staff

·        Follow café SOPs on hygiene, food safety, and teamwork

6. Stock PRP & Shift Inventory Handling

·        At the start of the shift, check available cleaning and support stock

·        If needed, coordinate with store personnel to collect and replenish required items

·        Arrange all necessary materials (cleaning supplies, utilities, etc.) on the stewarding counter

·        Stock PRP includes:
  - Eatable items: tomato ketchup, oregano, black pepper, salt
  - Non-eatable items: tissues, straws, and other disposables

·        At shift end, recount used items and report stock usage to the reporting superior

·        Maintain accountability and support end-of-day inventory checks

Training & Learning Support

• Equipment handling and safe operation
• Food waste management and hygiene standards
• Team coordination and rush-time readiness
• Grooming and punctuality practices

• It is a Full Time Waiter / Steward job for candidates with 6 months - 5 years of experience.