Restaurant Manager

Job Title: Restaurant Manager

Location: [Insert Location]
Employment Type: Full-time
Reports to: Owner / General Manager
Salary: [Insert Salary Range]

Job Summary:

We are looking for an experienced and dynamic Restaurant Manager to oversee day-to-day operations of the restaurant, ensuring exceptional customer service, efficient order handling (including Zomato and Swiggy), team management, and smooth functioning of both front-of-house and back-of-house activities.

Key Responsibilities:

Restaurant Operations:

• Manage all daily operations of the restaurant to ensure high standards of food, service, and cleanliness.

• Supervise and coordinate front-of-house (FOH) and kitchen staff.

• Monitor dining area and guest interactions to ensure a positive dining experience.

• Ensure proper hygiene, safety, and compliance with local food and labor regulations.

Order Handling (In-House & Online):

• Handle dine-in, takeaway, and delivery orders efficiently and accurately.

• Manage orders through online food delivery platforms such as Zomato, Swiggy, and others.

• Coordinate with kitchen staff to ensure timely preparation and dispatch of online orders.

• Monitor online order dashboards and resolve order-related issues or escalations in real-time.

• Ensure proper packaging, quality control, and timely delivery of online orders.

Customer Service & Experience:

• Address customer complaints, feedback, and requests professionally and promptly.

• Monitor online reviews and ratings and take corrective actions when necessary.

• Build and maintain relationships with regular customers to increase loyalty.

Staff Management:

• Recruit, train, and supervise restaurant staff.

• Create and manage staff schedules to ensure optimal staffing during peak and non-peak hours.

• Motivate and lead team members to achieve performance targets.

Inventory & Vendor Management:

• Monitor stock levels and place orders for kitchen and restaurant supplies.

• Maintain relationships with vendors and ensure timely delivery of goods.

• Minimize wastage and control food costs.

Sales & Reporting:

• Track daily sales, online orders, and revenue.

• Analyze performance metrics and suggest improvements.

• Report to ownership/management on KPIs, feedback, and operational issues.

Requirements:

• Proven experience as a Restaurant Manager, Floor Manager, or similar role.

• Experience in handling online delivery platforms (Zomato, Swiggy, etc.).

• Strong leadership and communication skills.

• Ability to multitask and perform well in a fast-paced environment.

• Knowledge of POS systems and online order management dashboards.

• Familiarity with hygiene and safety regulations.

Preferred Qualifications:

• Degree or diploma in Hotel Management, Hospitality, or related field.

• Tech-savvy with experience in POS and inventory systems.

• Basic knowledge of financial and budgeting principles.

Benefits:

• Competitive salary

• Incentives / Performance bonus

• Staff meals

• Growth opportunities within the organization

• [Any other company-specific benefits]

• It is a Full Time Waiter / Steward job for candidates with 6 months - 2 years of experience.

More about this Restaurant Manager job

1. What is the eligibility criteria to apply for this Restaurant Manager job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Restaurant Manager job?
   Ans: This Restaurant Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Restaurant Manager job?
   Ans: No, there is no fee applicable for applying this Restaurant Manager job and during the employment with the company, i.e., Ready Kitchens And Consulting.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Restaurant Manager role?
   Ans: There is an immediate opening of 20 Restaurant Manager at Ready Kitchens And Consulting
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Waiter / Steward job.
8. What are the timings of this Restaurant Manager job?
   Ans: This Restaurant Manager job has 09:00 AM - 11:00 AM timing.