A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
25,000 - 30,000 /month
Llcd Foods (oor)
Fort, Mumbai
1 - 4 years Experience in Waiter / Steward
Full Time
Key Responsibilities
Manage the overall day-to-day restaurant operations and ensure smooth service.
Lead, train, and manage the restaurant team, including service and support staff.
Ensure excellent customer service and guest satisfaction.
Handle customer complaints and resolve issues professionally.
Monitor food quality, service standards, cleanliness, and hygiene.
Ensure staff follow SOPs, grooming standards, and restaurant policies.
Manage staff attendance, shifts, breaks, and daily responsibilities.
Coordinate with the kitchen team to ensure timely food preparation and service.
Monitor inventory, wastage, and operational requirements.
Ensure proper billing, cash handling, and daily closing procedures.
Monitor restaurant sales and work towards achieving daily/monthly targets.
Coordinate with management regarding promotions, offers, events, and operational requirements.
Monitor customer reviews on platforms such as Zomato, Swiggy, and Google and take corrective action when required.
Conduct regular team briefings and ensure all staff are aware of offers, bookings, and important updates.
Maintain high standards of restaurant hygiene, safety, and cleanliness.
Prepare and share daily operational and sales reports with management.
