Job Title: Hospitality Manager
Location: Pune International Airport, Lohegaon, Pune, Maharashtra
Salary: Up to ₹30,000/month (Negotiable based on experience)
Experience: 4–5 Years
Language: Fluent in English
Industry: Hospitality / Aviation / Airport Services
We are looking for a dynamic and customer-oriented Hospitality Manager to join our team at Pune International Airport. The ideal candidate will bring 4–5 years of solid experience in hospitality, excellent communication skills in English, and a passion for delivering superior guest service in a fast-paced airport environment.
Manage and oversee hospitality operations within the airport (lounge, guest services, or front office).
Ensure high levels of passenger satisfaction and smooth service flow.
Lead and train a team of staff to maintain airport service standards.
Handle passenger complaints and special service requests efficiently.
Coordinate with airlines, ground handling, and airport authorities.
Maintain budgets, staffing schedules, and inventory control.
Enforce safety, hygiene, and compliance regulations.
4–5 years of experience in a hospitality management role (airport experience is a plus).
Excellent English communication skills (spoken and written).
Strong leadership, problem-solving, and organizational abilities.
Degree/diploma in Hospitality Management or related field preferred.
Familiarity with airport or lounge operations is an added advantage.
Competitive salary and growth opportunities.
Airport-based experience in a dynamic, fast-paced environment.
Supportive team culture with training and development.
Incentives based on performance and service excellence.