Hospitality Restaurant Captain

Job Description – Restaurant Captain

Experience: 1–3 Years
Industry: Hospitality / Food & Beverage
Department: Restaurant Operations

Job Summary

We are looking for an enthusiastic and customer-oriented Restaurant Captain with 1–2 years of experience in restaurant operations. The candidate will be responsible for managing daily floor operations, supervising service staff, ensuring excellent guest experiences, and maintaining service standards.

Key Responsibilities

• Supervise and coordinate daily restaurant floor operations.

• Lead and guide stewards, waiters, and service staff.

• Welcome guests and ensure a pleasant dining experience.

• Take guest orders and ensure timely and accurate food service.

• Coordinate with the kitchen team for smooth food delivery.

• Handle guest complaints and resolve service-related issues professionally.

• Ensure proper table setup, cleanliness, and restaurant hygiene.

• Monitor staff grooming, punctuality, and discipline.

• Ensure adherence to restaurant service standards and SOPs.

• Assist the Restaurant Manager in daily operations and staff coordination.

• Maintain customer satisfaction and service quality.

Required Skills & Qualifications

• 1–3 years of experience as a Restaurant Captain or Senior Steward.

• Graduate or Diploma in Hotel Management / Hospitality preferred.

• Good communication and interpersonal skills.

• Knowledge of food and beverage service techniques.

• Knowledge of different types of restaurant services.

• Strong guest-handling and problem-solving abilities.

• Leadership and team management skills.

• Presentable personality with a customer-focused approach.

Preferred Candidate

A responsible, energetic, and service-oriented individual who can manage restaurant floor operations efficiently while maintaining high standards of hospitality and guest satisfaction.

• It is a Full Time Waiter / Steward job for candidates with 1 - 3 years of experience.