The Order Taker is responsible for greeting customers, taking accurate food and beverage orders, and ensuring a smooth and efficient ordering process. This role requires strong communication skills, attention to detail, and the ability to provide excellent customer service in a fast-paced environment. **Key Responsibilities:** - Greet customers warmly and assist them with menu selections. - Take customer orders clearly and accurately (in person, over the phone, or via online systems). - Enter orders into the POS system promptly and correctly. - Answer customer questions about menu items, ingredients, and promotions. - Communicate special requests, modifications, or allergies to kitchen staff. - Coordinate with servers and kitchen teams to ensure timely food preparation. - Handle payments when required (cash, card, or digital transactions). - Maintain a clean and organized counter or workspace. - Resolve customer concerns or escalate issues to management when needed. - Provide fast, friendly, and professional service at all times. **Qualifications:** - Previous experience in customer service or food service is an advantage but not required. - Strong communication and listening skills. - Ability to multitask and work in a fast-paced environment. - Basic math and cash-handling abilities. - Comfortable using POS or ordering systems (training provided). - Friendly, patient, and customer-focused attitude. - Able to work flexible hours, including evenings, weekends, and holidays. Requirements: - Ability to stand for extended periods.- Ability to lift up to 20 lbs as needed.- Comfortable working in a busy,
Other Details
- It is a Full Time Waiter / Steward job for candidates with 2 - 3 years of experience.
More about this Restaurant Captain job
What is the eligibility criteria to apply for this Restaurant Captain job?
Ans: The candidate should be 12th Pass and above and above with 2 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹22000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Restaurant Captain job?
Ans: This Restaurant Captain job will have 6 working days.
Are there any charges applicable while applying or joining this Restaurant Captain job?
Ans: No, there is no fee applicable for applying this Restaurant Captain job and during the employment with the company, i.e., Suvijay Enterprises.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Restaurant Captain role?
Ans: There is an immediate opening of 2 Restaurant Captain at Suvijay Enterprises
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Waiter / Steward job.
What are the timings of this Restaurant Captain job?
Ans: This Restaurant Captain job has 12:00 PM - 02:00 AM timing.
Candidates can call HR for more info.