Restaurant Captain

15,000 - 27,000 /month*

Shanthari Exports

Kukatpally, Hyderabad

₹10,000 incentives included

1 - 6+ years Experience in Waiter / Steward

5 Openings

Incentives included

Full Time

Skills Required

Bartending

Computer Knowledge

Domestic Calling

Food Servicing

International Calling

Query Resolution

Food Hygiene/ Safety

Menu Knowledge

Table Setting

Table Cleaning

Non-voice/Chat Process

Job Highlights

undefined Hospitality, Travel & Tourism

10th Pass and above

All genders

09:09 AM - 01:05 AM | 6 days working | Day Shift

Job Benefits: Meal, Insurance, PF, Accomodation, Medical Benefits

Job Description

We are looking for a Franchise Manager to join our team at Shanthari Exports. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹ 40,000 - ₹ 60,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Post Graduate and 1 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Waiter / Steward job for candidates with 1 - 6+ years Experience.

More about this Restaurant Captain job

What skills and experience do you need for this Restaurant Captain job?
Ans : To apply for this Restaurant Captain job, candidates should have skills like Bartending, Computer Knowledge, Domestic Calling, Food Servicing, International Calling, Query Resolution, Food Hygiene/ Safety, Menu Knowledge, Table Setting, Table Cleaning, Non-voice/Chat Process along with 1-7 years of experience.
What salary is offered for this Restaurant Captain job?
Ans : The salary for this Restaurant Captain job ranges between ₹15,000-₹27,000 per month.
What shift and timings does this job follow?
Ans : This Restaurant Captain job follows a Day shift with timings from 09:09 AM - 01:05 AM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kukatpally, Hyderabad.
How many vacancies are there for this Restaurant Captain job?
Ans : There are 5 vacancies for this Restaurant Captain role.
Is this job open for all genders?
Ans : Yes, this Restaurant Captain job is open for both male and female candidates.
What does the role of Restaurant Captain involve?
Ans : As a Restaurant Captain, your work will involve skills like Bartending, Computer Knowledge, Domestic Calling, Food Servicing, International Calling, Query Resolution, Food Hygiene/ Safety, Menu Knowledge, Table Setting, Table Cleaning, Non-voice/Chat Process. This role is part of Waiter / Steward category.
What is the job location for this position?
Ans : The job location for this Restaurant Captain position is Kukatpally, Hyderabad.
Who is the right fit for this Restaurant Captain job?
Ans : A candidate having skills like Bartending, Computer Knowledge, Domestic Calling, Food Servicing, International Calling, Query Resolution, Food Hygiene/ Safety, Menu Knowledge, Table Setting, Table Cleaning, Non-voice/Chat Process with 1-7 years of experience is the right fit for this Restaurant Captain job.
What makes this Restaurant Captain job a good opportunity?
Ans : This Restaurant Captain job is a good opportunity as it offers a salary between ₹15,000-₹27,000 per month. This is a Full Time job and has 5 openings.

Candidates can call HR for more info.

Other Details

Incentives

Yes

No. Of Working Days

Benefits

Meal, Insurance, PF, Accomodation, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process, Food Servicing, Bartending, Food Hygiene/ Safety, Menu Knowledge, Table Cleaning, Table Setting