Restaurant Captain

We are looking for an enthusiastic and responsible Captain/Trainee Captain for our restaurant. You will learn how to manage restaurant operations, guide service staff, and ensure excellent guest service.

TRAINEE CAPTAIN:

Key Responsibilities:

• Assist the Restaurant Captain in smooth daily operations and courteous service at all times.

• Greet and attend to guests courteously, ensuring a pleasant dining experience.

• Support in training and guiding service staff on restaurant standards and guest service.

• Handle guest requests and complaints professionally and politely.

• Ensure proper table settings, order taking, and service follow standard operating procedures (SOPs).

• Learn and adhere to menu details, restaurant policies, and service protocols.

CAPTAIN:

• Key Responsibilities:

  • Responsible for managing the overall day-to-day operations at the restaurant

  • Monitoring & ensuring operations run smoothly. 

  • Organizing the duty roster of service staff.

  • Come up with innovative ideas for generating targeted sales and menu planning.

  • To implement food and beverage service standards and follow the standard operating procedures (SOPs).

  • Supervise and guide service staff during shifts.

  • Take and confirm orders accurately, ensuring smooth coordination with the kitchen and bar.

  • Check food and beverage quality before serving.

  • Handle guest complaints politely and resolve them quickly.

  • Train and motivate the service team.

  • Ensure bills are accurate and handle payments when required.

Skills & Qualities Needed:

• Minimum 3 years of experience in the Hospitality Sector/as a captain.

• Excellent communication and interpersonal skills.

• Polite, presentable, and customer-focused.

• Strong sense of responsibility, teamwork, and willingness to learn.

• Good knowledge of food and beverage service is an advantage.

• Ability to stay calm and professional under pressure.

• Flexible to work evenings, weekends, and holidays.

What We Offer:

• Competitive salary + Service charge and tips

• Duty Meals and uniforms with laundry provided

• Training and growth opportunities

• Supportive and professional work environment.

• It is a Full Time Waiter / Steward job for candidates with 6 months - 6+ years Experience.