The Captain is responsible for managing daily service operations, ensuring excellent guest service, and maintaining food quality, hygiene, and service standards.
Key Responsibilities:
Supervise service staff and ensure smooth restaurant operations.
Take orders and ensure timely and accurate food service.
Handle customer queries and complaints professionally.
Maintain cleanliness, hygiene, and service standards.
Coordinate with kitchen staff for smooth order execution.
Ensure guest satisfaction and follow company policies.