Restaurant Captain

Captain – Job Description Position Title: Captain

Department: Food & Beverage / Service

Reports To: Restaurant Manager / Assistant Manager

Position Summary:The Restaurant Captain acts as the link between the guests and the service staff, ensuring a smooth dining experience. They supervise servers, manage table assignments, take orders when needed, and ensure high-quality customer service in their section.

• Key Responsibilities:Guest Service:

• Greet guests warmly and ensure they are seated promptly.

• Present menus, explain dishes, and suggest specials or wine pairings.

• Handle guest complaints or concerns professionally and escalate if necessary.

• Team Supervision:

• Lead and coordinate the service staff within their section.

• Train and mentor waiters/waitresses in proper service techniques.

• Monitor staff grooming and conduct.

• Operations:

• Check table settings and cleanliness before and during service.

• Ensure timely service and food delivery to guests.

• Coordinate with kitchen and bar for order accuracy and speed.

• Sales & Upselling:

• Promote daily specials and recommend dishes or beverages to increase sales.

• Keep track of guest preferences and special occasions to personalize service.

• Administrative Tasks:

• Assist with shift planning, reservations, and table layouts.

• Handle billing and ensure accurate order entry in the POS system.

• Skills & Qualifications:Proven experience in a similar role in a restaurant or hotel.

• Strong knowledge of food and beverage service.

• Excellent communication and leadership skills.

• Customer-oriented with a high attention to detail.

• Familiarity with POS systems and basic billing procedures.

• Working Conditions:Work hours include evenings, weekends, and holidays.

• On your feet for extended periods.

• Fast-paced and team-oriented

• It is a Full Time Waiter / Steward job for candidates with 1 - 5 years of experience.

More about this Restaurant Captain job

1. What is the eligibility criteria to apply for this Restaurant Captain job?
   Ans: The candidate should be Diploma and above and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹22000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Restaurant Captain job?
   Ans: This Restaurant Captain job will have 6 working days.
4. Are there any charges applicable while applying or joining this Restaurant Captain job?
   Ans: No, there is no fee applicable for applying this Restaurant Captain job and during the employment with the company, i.e., PRAVARSHA DAIRY.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Restaurant Captain role?
   Ans: There is an immediate opening of 2 Restaurant Captain at PRAVARSHA DAIRY
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Waiter / Steward job.
8. What are the timings of this Restaurant Captain job?
   Ans: This Restaurant Captain job has 09:00 AM - 08:01 PM timing.