Job Summary:
We are seeking a confident and customer-focused Restaurant Captain to oversee daily floor operations, ensure excellent guest service, and support smooth coordination between the service team and kitchen staff.
Key Responsibilities:
Greet and seat guests, ensuring a pleasant dining experience.
Supervise waiters and service staff for smooth operations.
Take and confirm orders, coordinate with the kitchen.
Handle guest queries, complaints, and feedback professionally.
Ensure cleanliness, hygiene, and service standards are maintained.
Requirements:
Prior experience in F&B service or hospitality.
Strong communication and leadership skills.
Customer-oriented with problem-solving ability.
Flexible to work in shifts and weekends.