A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
15,000 - 22,000 /month
Mitti Cafe
Manishpuri, Indore
0 - 2 years Experience in Waiter / Steward
Full Time
🍽️ Job Description – Captain | Mitti Café
Position: Captain
Company: Mitti Café
Department: Food & Beverage / Service
Job Type: Full-Time
Experience: 03 Months –3 Years preferred
Location: Saket & Vijaynagar, Indore
📌 Job Role
Humein ek customer-friendly aur responsible Captain chahiye jo café ke daily service operations ko smoothly handle kar sake aur customers ko achhi service provide kare.
🔹 Key Responsibilities
Customers ko welcome karna aur table par properly seat karna.
Customers ko menu provide karna aur menu items ke baare mein basic information dena.
Customers ke food & beverage orders lena aur accurately kitchen tak communicate karna.
Kitchen se food collect karke customers ko timely aur properly serve karna.
Customers ko water refill karna aur required items provide karna.
Extra plates, cutlery, tissues, sauces/condiments etc. customer ki requirement ke according provide karna.
Customer ke table ko regularly check karna aur unki requirements ko attend karna.
Customer ke khana khane ke baad used plates, glasses, cutlery etc. table se uthana.
Tables ko clean karke next customer ke liye properly reset karna.
Dining area mein cleanliness aur hygiene maintain karna.
Customer ka bill present karna aur payment collect karna, as per company process.
Cash/UPI/card payments ko properly handle karna aur payment-related discrepancy ko manager ko inform karna.
Customer complaints aur requests ko politely handle karna.
Kitchen, Barista aur other service staff ke saath proper coordination maintain karna.
Busy hours mein efficiently kaam karna aur service speed maintain karna.
Café ke grooming, hygiene aur service SOPs follow karna.
Crockery, cutlery aur other service items ko carefully handle karna.
Kisi bhi shortage, breakage ya operational issue ko senior/manager ko report karna.
Opening aur closing duties mein management ke instructions ke according support karna.
⭐ Required Skills
Good Customer Service Skills
Good Communication Skills
Food & Beverage Service
Order Taking
Table Setting & Clearing
Basic Billing & Payment Handling
Teamwork & Coordination
Time Management
Problem Solving
Good Grooming & Personal Hygiene
Ability to Work Under Pressure
Customer Handling
👤 Candidate Requirements
Minimum 12th Pass preferred.
03 months –3 years ka restaurant/café/hotel service experience preferred.
Captain/Steward/Service Executive experience will be an advantage.
Customer-facing role mein confidently communicate kar sake.
Professional grooming aur positive attitude hona chahiye.
Rotational shifts, weekends aur festive days mein kaam karne ke liye comfortable hona chahiye
Skills
Captain | Restaurant Service | Food Service | Customer Handling | Order Taking | Table Service | Food & Beverage | Billing | Payment Collection | Table Clearing | Guest Service | Teamwork | Communication Skills | Café Operations | Hygiene
